Shipping policy
Effective Date: 08-Mar-2025
Thank you for shopping with Kaya Fashions! We are committed to ensuring that your order is processed and delivered in a timely manner. Please read our shipping policy carefully before placing your order.
Processing Time
- All orders are processed within 3 business days (excluding weekends and holidays) after payment confirmation.
- You will receive an email notification once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times vary based on the shipping method selected and your location.
Note: Delivery times are estimates and not guaranteed. Delays due to carrier issues, weather, or high order volumes may occur.
Shipping Locations
We currently ship within United States only.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your package using the provided link.
Lost, Stolen, or Delayed Packages
Kaya Fashions is not responsible for lost, stolen, or delayed packages once they are in the hands of the carrier. If your package is missing, please contact the shipping carrier directly to file a claim.
Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders shipped to an incorrect address provided by the customer. If an order is returned due to an incorrect address, the customer is responsible for any additional shipping fees to resend the package.
Damaged Items
If your order arrives damaged, please contact us within 2 days of delivery with your order number and photos of the damaged product. We will work with the carrier to resolve the issue.
Contact Us
For any shipping-related inquiries, please reach out to us at:
📧 Email: kayafashions000@gmail.com
By placing an order with Kaya Fashions, you agree to this shipping policy.