Refund policy
Return & Refund Policy
Effective Date: 08-Mar-2025
Thank you for shopping with Kaya Fashions. We appreciate your business and strive to provide high-quality clothing. Please review our policy before making a purchase.
All Sales Are Final
At Kaya Fashions, we do not accept returns or offer refunds on any purchases. All sales are final. Once an order has been placed and processed, it cannot be canceled, exchanged, or refunded for any reason, including but not limited to:
- Incorrect size, color, or style selection
- Change of mind
- Damage due to mishandling or improper care after delivery
Damaged or Defective Items
We take great care in ensuring the quality of our products. If you receive an item that is damaged or defective upon arrival, please contact us within 2 days of delivery at kayafashions000.gmail.com with:
- Your order number
- Photos of the damaged or defective item
We will review your claim and, at our sole discretion, may offer a replacement if the damage is determined to have occurred before delivery.
Contact Us
If you have any questions about this policy, please reach out to us at:
📧 Email: kayafashions000.gmail.com
By completing a purchase with us, you acknowledge and agree to this policy.